Today, we begin operations at SFO Harvey Milk Terminal 1, where innovative and modern touches will provide our customers with a seamless travel experience.
This morning, Alaska Airlines began welcoming guests to a new state-of-the-art space at Terminal 1 at San Francisco Harvey Milk International Airport, following a two-year relocation project from Terminal 2. This investment of millions of dollars allows us to offer a premium and enhanced customer experience. at the OFS as THE largest carrier at Harvey Milk Terminal 1.
Our new location will soon be home to the newest and second largest salon in our network and reflects our continued commitment to the care and comfort of our clients. We are working around the clock on the finishing touches before officially opening the lounge next month and completing our transition to Harvey Milk Terminal 1.
With this move, we are now also closer to our fellow citizens AGlobal Alliance members and other global partners can offer customers seamless connectivity to their next domestic or international flight. From SFO, Alaska and our partners offer more than 130 weekly flights to 18 international destinations.
We are excited to launch technology that supports our long-term goal of reducing congestion and long lines in our lobby. Starting today, Alaska becomes the first airline in SFO to offer travelers the use of automated bag drops to process checked bags. As soon as customers enter our bright and airy lobby, they scan their boarding pass at our baggage tag stations to print their baggage tags. They will then proceed to our automated bag drop units, designed to scan and accept checked bags.
This innovative and seamless self-service technology, brought to the heart of Silicon Valley, will allow customers to complete the check-in process in minutes. Taking care of our customers is a priority and our dedicated customer service agents will always be ready to help those who need additional assistance.
“Our new home at San Francisco International Airport’s Harvey Milk Terminal 1 provides a world-class experience our guests will love while supporting our goals of innovation, sustainability and long-term growth,” said Shane Jones, senior vice president of fleet and real estate. at Alaska Airlines. “We are pleased to make this decision for the approximately 5 million passengers we serve at SFO each year and that it positions us for future growth at our largest hub in California.” »
We put a lot of thought into every step of the guests’ journey, including installing plenty of seats with power outlets to charge devices before takeoff. We also now have access to more gates for more flights to customers’ favorite destinations, with shorter taxi times and faster access to runways to save time and use less fuel.
Starting in July, guests will be able to relax in our brand new lounge for the ultimate travel experience. The contemporary space will measure 11,000 square feet (twice the size of a basketball court) with 55% more seating, including our signature lounge chairs for relaxing and San Francisco-inspired touches. We will feature an expanded menu featuring fresh, local ingredients, a barista-staffed coffee bar and complimentary West Coast wines, spirits and craft beers.
This transition to Harvey Milk Terminal 1 comes just in time for our busiest travel months of the year. This summer, we offer the most flights of any airline from San Francisco to some of the largest cities on the West Coast, with up to eleven daily flights to Seattle, six daily flights to Portland and up to seven flights to San Diego. We also just launched new service to Burbank with three nonstop options to choose from throughout the day.
For customers planning their next international trip, our new location at Harvey Milk Terminal 1 easily connects us to our global airline partners without leaving the terminal to go through security.
Whether you’re flying nonstop or catching a connecting flight from San Francisco, Alaskaair.com has the options that work best for you: you can book flights directly on 24 partner airlines or redeem Mileage Plan miles, all on our site.
The two-year, $30 million relocation project at Harvey Milk Terminal 1 is part of our larger $3 billion infrastructure investment to improve the customer experience at our key West Coast hubs. At Portland International Airport, we’ll be moving into an all-new, bolder, brighter concourse in August. At Los Angeles International Airport, a complete overhaul of gates, including new carpets, lighting, seats with power outlets and signage, will be completed by the end of July at Terminal 6 where Alaska is the primary airline.
Alaska Airlines SFO Harvey Milk Terminal 1 Fact Sheet:
- Sophisticated, state-of-the-art lobby featuring a 100 x 4.5 foot LED screen featuring panoramic images of the San Francisco Bay Area
- Spacious lobby with 22 counters, more bag drop locations and agent assistance areas
- Baggage tag stations for printing baggage tags after a quick scan of a boarding pass
- SFO’s first automated bag drop units to accept checked bags in minutes
- Digital signage throughout our lobby which will provide clear and practical instructions
- Two TSA checkpoints to choose from, including a convenient mezzanine level checkpoint for guests getting off the SFO AirTrain or travelers looking to bypass the ticket counter
- A spacious 11,000 square foot lounge with 55% more seating with plenty of exclusive lounge chairs for relaxing, a barista-staffed coffee bar and stunning views with unlimited daydreaming.
- After security, guests will benefit from world-class amenities, including more terminal seats with power outlets, thoughtful children’s areas, inclusive restrooms, local retail and a wide variety of dining options.
- Convenient location to our global partners and shared amenities, including American Airlines, which allows for easier connections with international carriers without leaving security or using SFO’s AirTrain to access another terminal or airline .
- More gates for more flights and long-term growth, including dedicated gates for international arrivals and departures
- Our doors also give us shorter taxi times and quicker access to runways, saving us time and consuming less fuel.
- Sustainability is important to us, so this is a perfect new home for Alaska: Harvey Milk Terminal 1 is SFO’s newest terminal and uses 60% less energy than comparable facilities. It is the first airport terminal in the world to achieve Leadership in Energy and Environmental Design (LEED) v4 Platinum certification for the design, construction and operation of high-performance structures.
- Our move to SFO supports Harvey Milk’s $2.4 billion Terminal 1 redevelopment project and the port’s efforts to continue to be a world-class airport.
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